Refund policy
You may contact me for any bubbly questions or special requests at apothekathysoaps@mail.com.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately beauty products can not be returned. Please contact me if you have questions or concerns about your specific item.
I do not accept returns on gift cards, but will gladly accept cancellation requests within 3 hours of a product purchase.
Exchanges
NOT ACCEPTED
Refunds
NOT ACCEPTED
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately beauty products can not be returned. Please contact me if you have questions or concerns about your specific item.
I do not accept returns on gift cards, but will gladly accept cancellation requests within 3 hours of a product purchase.
Exchanges
NOT ACCEPTED
Refunds
NOT ACCEPTED